REFRIGERATED

Mile Express Transport provides dedicated 2–8°C refrigerated transportation for pharmaceuticals, biologics, vaccines, clinical trial materials, Cell & Gene Therapy shipments, and other temperature-sensitive healthcare products.

Maintaining the required temperature range is critical throughout the shipment journey. Our team follows strict handling procedures designed to minimize temperature exposure and protect shipment integrity from pickup through final delivery. Whenever possible, shipments are handled, stored, inspected, and serviced in an appropriate temperature-controlled environment.

When packaging requires gel pack replacement, conditioning, inspection, or other servicing, we minimize the amount of time the shipment is exposed to outside temperatures. Our team carefully monitors packaging condition and shipment requirements to help maintain the validated performance of the shipping system.

• Dedicated Transportation – Direct transportation designed to minimize unnecessary stops, transfers, and handling.
• Temperature-Controlled Handling – Shipments are kept within appropriate controlled environments whenever operationally possible.
• Protection From Temperature Excursions – We minimize exposure to extreme heat, freezing temperatures, and other environmental conditions that could compromise shipment integrity.
• Temperature Monitoring – Temperature-monitoring devices can be used when required to provide accurate temperature data throughout transportation and temporary storage.
• Specialized Packaging Handling – Our team is experienced in handling active and passive temperature-controlled packaging systems used for pharmaceutical and life sciences shipments.
• Gel Pack Replenishment & Replacement – When required, gel packs can be replaced or replenished according to shipment instructions while minimizing unnecessary exposure of the product.
• Packaging Inspection – Packaging condition, orientation, seals, and temperature-control components can be inspected during critical shipment milestones.
• Chain of Custody – Shipment handling and custody are documented from collection through final delivery.
• Proactive Shipment Monitoring – Our operations team monitors shipment progress and communicates important milestones, delays, or potential risks.
• 24/7/365 Support – Our operations team remains available around the clock for time-critical and temperature-sensitive shipments.
• Contingency Management – In the event of delays, weather, vehicle issues, or other disruptions, our team takes appropriate action to protect the shipment and maintain required conditions.

For refrigerated pharmaceutical shipments, every handoff and every minute of exposure matters. Mile Express combines trained personnel, careful handling, temperature monitoring, controlled environments, and proactive communication to help maintain required 2–8°C conditions throughout the transportation journey.